Imagine my surprise when I headed over to the BBC Radio 1 website to discover that I didn’t have the latest Flash player installed. It struck me as weird as I knew I had Flash Player 10 installed, so what was the beef? Well you’ve probably guessed it. Auntie’s Flash detection script has likely been hard coded to look for Flash Player 9 only not any version greater (one could argue that as FP10 is in beta and it’s my own fault).
Radio 1 aren’t the only ones though. Iomega informed me I didn’t have Flash installed at all and flatly refused to let me access the site beyond the country selection page. In fact the page you get sent to if you don’t have the right Flash player installed informs you that the page doesn’t exist – Bravo! That’s so helpful
It does make me laugh, but not in a humorous way. As it just shows a lack of foresight and could cause concern to non-technical users who want to access a site and are barred because of a poorly implemented detection system (I’m not going to get in to the “all flash sites” debate). Again I will caveat this with the fact that Flash Player 10 is in beta and I suspect the relevant companies PR monkey would blether on about the fact that they support the current release player version. That may be the case, but in Iomega’s case bumping you to a confusing and non-helpful page does nothing but show a deeper lack of understanding or concern
So at this point I’ll have to make do with a broken BBC website and Iomega won’t be getting any money out of me any time soon as I have no idea what they actually sell :p